TERMS-CONDITION
PASSENGER RIGHTS
TERMS & CONDITION
Royal Stallion Carriers (“RSC”) thanks you for visiting us. Your access to and use of the Royal Stallion Carriers Website (the “Site”) is subject to the following terms and conditions (collectively the “Terms”) and all applicable laws.
By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and acknowledge that any other agreements between you and Royal Stallion Carriers are superseded and of no force or effect.
1. TERMS AND CONDITIONS OF SERVICE:
Billing Policies
Rides are billed to the customer’s credit card. Royal Stallion Carriers accepts the following: American Express, Discover Card, Mastercard, Visa. Use of a debit card to secure this reservation may result in an authorization hold on your bank funds in excess of the estimated service amount. Please contact Royal Stallion Carriers directly if you have questions concerning our debit card authorization practice.
A 20% recommended tip is added on the base fare. If applicable, stop time, wait time, and any holiday surcharges may also be included.
Any applicable additional charges (tolls, taxes, parking, fuel surcharge, etc.) will be itemized on your receipt. A $6.00 admin fee added to each booking.
All published rates are subject to change without notice.
Airport waiting time policy: Passengers arriving on domestic or international flights will have a thirty (30) minute grace period from the airlines recorded landing time; There is a $10.00 charge for every five (5) minutes of waiting time after the grace period elapses billed to the quarter hour.
Non-airport waiting time policy: After a five (5) minute grace period that does not start at an airport, there is a $10.00 charge for every five (5) minutes of waiting time after the grace period elapses, billed to the quarter hour.
Train and bus schedules cannot be monitored, therefore, billing begins at the scheduled pick up time.
Passenger-requested stops en route will be charged a $20.00 stop fee and $8.00 per five (5) minute increments for any waiting time.
Airport greeter service available for baggage greets at Dulles International Airport (IAD) and Ronald Reagan National Airport (DCA) for an additional $60.00 (add $25.00 between midnight and 6 a.m.)
Onsite Group Coordinator: $65.00/HR (three-hour minimum)
All FBO arrivals have a three-hour minimum charge.
For Sedan airport service between the hours of 12:00 am and 6:00 am please add an additional $20.00
For limo/van and SUV airport service between the hours of 12:00 am and 6:00 am please add an additional $30.00
There will be a $20.00 charge for all international arrivals
A 3% fuel charge applies to base fare on all services.
A 15% STC charge applies on all services.
Hourly rate begins when the car leaves the garage and ends upon its return to the garage.
Fractions of an hour are rounded to next half-hour for sedans and suvs. Larger vehicles will be billed the entire hour.
Royal Stallion Carriers provides child seats. There will be a $25 charge for each infant or child safety seat. In accordance with state and federal laws, parents and guardians of children traveling in Royal Stallion Carriers vehicles are responsible for installing child safety seats.
Royal Stallion Carriers arrives 30 minutes prior to all scheduled FBO pickups and 15 minutes prior to pickups on all other pickups at no additional charge.
Royal Stallion Carriers shall not be liable for circumstances beyond its control, including but not limited to, weather, road conditions, and breakdowns.
Royal Stallion Carriers assumes no responsibility for lost or damaged baggage, personal belongings or any items left in the vehicle.
In the event Royal Stallion Carriers is unable to provide one of its employee drivers for your ride, RSC may contract with a qualified affiliated company to provide the service. In such instances, RSC will strive to ensure that the driver receives appropriate compensation for providing the service.
Cancellations & No Shows
The following cancellation terms represent standard policy at Royal Stallion Carriers and may be modified from time to time based on the market, desired reservation dates and vehicle availability.
All modifications that are mutually agreed upon in writing or communicated and confirmed at the time of reservation will supersede the following.
All deposits are non-refundable.
Cancellations will result in a full charge equal to the base fare price of the trip plus the 20% service fee.
Cancellation of sedans within hours (24) hours of a scheduled pickup in the Washington DC Metro area and twenty four (48) hours in other US Cities of scheduled pick-up will result in a full charge equal to the base fare price of the trip plus the 20% service fee.
International sedan reservations must be canceled 5 days in advance or the full fare + 20% service charge will be billed.
Domestic van reservations must be canceled 14 days in advance or the full fare + 20% service charge will be billed.
International van reservations must be canceled 14 days in advance or the full fare + 20% service charge will be billed.
Mercedes S Class reservations must be canceled 5 days in advance or the full fare + 20% service charge will be billed.
SUV reservations must be canceled 48 hours in advance or the full fare + 20% service charge will be billed.
Stretch Limousine reservations must be canceled 14 days in advance or the full fare + 20% service charge will be billed.
All bus and specialty vehicle reservations must be canceled 14 days in advance or the full fare + 20% service charge will be billed.
A no-show fee equal to the trip plus service fee plus applicable wait time will be charged when the passenger fails to show at the designated location.
If you cannot locate your driver call (877) HIRE RSC to avoid a no-show fee.
If you have any questions regarding these policies, please contact Royal Stallion Carriers.
By using our application, users are also bound by Google’s Terms of Service>
2. USE OF PERSONAL DATA
Royal Stallion Carriers takes your privacy very seriously and understands the importance of knowing how your personal information is being used and shared. We Royal Stallion Carriers Do Not share any information with any of our partners or affiliate.
4. DISCLAIMER OF WARRANTIES AND LIABILIT ROYAL STALLION CARRIERS DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THE SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.
Royal Stallion Carriers, its respective affiliates and/or its suppliers may make improvements and/or changes to the Site at any time.
All information, software, and services on the Site are provided “as is” without warranty of any kind either express or implied. Royal Stallion Carriers, its respective affiliates and/or suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and services including, without limitation, all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement. In no event shall Royal Stallion Carriers, its affiliates and/or its suppliers be liable for any direct, indirect, punitive, incidental, cover, special, or consequential damages or loss of profits arising out of or in any way connected with the use of the Site or with the delay or inability to use the Site, or for any information, software or services obtained through the Site, or otherwise arising out of the use of the Site, whether based on contract, tort, strict liability or otherwise, even if Royal Stallion Carriers, its respective affiliates and/or suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability of consequential or incidental damages, the above limitation may not apply to you.